Change your call center life
We offer you a way to forget all the hassle of Call Center technologies
Our awesome Call Center Solutions
Just for you and your salesteam made with love
Intelligently adapts to the number of agents and the answer rate , providing low and consistent wait times, unlimited concurrent calls. You never have to worry about running out of capacity.
REAL TIME ANALITICS
Real-time metrics and custom reporting tailored to your teams and campaigns. Track your goals, both performance & financial, across your entire contact center without the need of a data war-ehouse or third-party BI solution.
3 YEARS RECORDING STORAGE
Whether for training or audit purposes, all data, including full recordings, are stored and searchable for 3 years at no additional cost.
No More patching, upgrading and testing aplications.
That’s because it’s all handled in the cloud, leaving your staff with more
time to work on your core business.
FOLLOW YOUR TEAM
Have agents working from anywhere in the world. No hardware to purchase or software to install, setup instantly using the latest in WebRTC and ORTC technology. Follow agent, team & campaign progress, listen to and join conversations at the push of a button.
TEXT TO SPEECH
Just type your text and PhoneCall will speak the message into all called answering machines. Text to Speech is an easy way to add dynamic voice to your phone capabilities. Unlike pre-recorded audio, this feature can be used to deliver personalized spoken versions of text which include the contact’s name and the number to call back.
Use segmentation to filter your main contact list into sub-groups based on existing or collected contact properties. These filters, called segments, can be applied to your campaigns allowing you to target only the people who are most interested.
An intuitive simple script builder that makes it easy for users to quickly compose and modify powerful real-time Script for agents.
No more complexity – it’s hidden. Just point, click, drag and drop. No coding required. It’s that easy!
Upload millions of contacts and sift through them effortlessly. Select and segment your target contacts. Search through years of call history & agent activity to detect trends and determine best practices.
CLICK TO TALK
Connect instantly with customers and leads on a website with in-browser calling. No need to enter a phone number and wait for call back.best practices.
1 CLICK COMPLIANCE
Following a multi step procedure found somewhere in the manual is a thing of the past. Today, FTC, FCC, CRTC & Ofcom compliance is but a click away.